Terms & Conditions

Effective Date: October 17, 2025 • Region: Queensland, Australia

Welcome to www.susannaaustin.com. By accessing or using this website, programs, or downloadable materials, you agree to these Terms & Conditions. Please read them carefully

1. Who We Are

Susanna Austin Official is Susanna’s personal brand and platform for education and mentoring. It is not a registered company. All communications may reference “we/us/our” to mean the brand and its representatives.

2. Intellectual Property & Licence

All content on this website—including text, images, graphics, videos, audio, PDFs, templates, and course materials—is owned by Susanna Austin Official and protected by intellectual property laws. You are granted a personal, non-transferable, non-exclusive licence to access and use the content for your own personal development.

You may not share, resell, distribute, modify, or publish our materials without prior written permission.

3. Personal Data & Marketing Consent

By entering your details (e.g., name, email) you consent to your information being securely stored in our CRM and to receiving communications, including offers, updates, and free resources. You can unsubscribe at any time using the link provided in our emails.

4. Payments, Access & Refunds

Digital products and programs are delivered immediately upon purchase; all sales are final and non-refundable. Coaching services operate under separate client agreements which outline payment, scheduling, and cancellation terms.

5. Appropriate Use & Prohibited Conduct

Do not use this site to engage in illegal, harmful, or harassing behaviour.
Do not attempt to copy, scrape, or reverse-engineer our content or systems.
User contributions (e.g., comments) must be respectful and lawful; we may remove content or restrict access at our discretion.

6. External Links

We may link to third-party websites. We are not responsible for their content, policies, or practices.

7. Limitation of Liability

To the fullest extent permitted by law, Susanna Austin Official and its representatives are not liable for any direct or indirect loss, injury, or damages arising from the use of this website, programs, or materials.

8. Changes to These Terms

We may update these Terms to reflect changes in our offerings or applicable laws. Updates take effect upon posting the new effective date.

9. Contact

Questions about these Terms? Email: [email protected] or write to: PO BOX 173, Rosewood QLD 4340.

Jurisdiction: These Terms are governed by the laws of Queensland, Australia.

Contact: [email protected] • Mailing: PO BOX 173, Rosewood QLD 4340